Customer
Testimonials
The
following are representative of comments we've received from our customers.
They speak to the comprehensiveness, reliability and versatility of our products
and service offerings.
"Used the program during the complete hurricane season and it provided me and the Mobile government decision makers
with valuable information on evacuation and sheltering timing. Its ease of use
was of great benefit to several new employees"
"All Systems working well-- best thing since
a shirt pocket"
"..thanks for all your hard work on our behalf in the EM
field...what you provide makes a big contribution to our evacuation efforts."
"It was integral to our weather support
efforts during each hurricane event. Governor Hunt found our ability to step
through a forecast animation very valuable."
"...you
have a great product that gives me the edge on the information curve to keep to
employees of my organization looking toward the City’s emergency management
office for their information. I’m no control freak but it helps when you’ve got
something they can’t get from the news or the internet. That kind of
communication not only allows for accurate, update information…it also allows
for other instruction and information pertinent to our City’s preparedness,
response, and recover to be past on to them."
"Your service was exceptional, I applaud
your dedication"
"Just wanted to drop you a quick line and
thank you for the outstanding support. It is great to work with a
person that listens to the customers needs and responds........"
"The program is easy to use and
convenient"
"... feedback on
the training modules. I have not been through all of them but the one's I have
were extremely helpful. I really appreciate you providing them. Like any other
software, as more features are added the complexity of the program increases.
The training modules have helped me better understand how to use the program and
made me aware of features I had not been using. I hope you continue to refine
them and make them available."
"... extremely comprehensive and user-friendly"
"... provides access to information that is
presented in a logical format"
"Quickly enabled me to track storms as
advisories were issued. Great use of graphics to track different aspects"
"It does everything that I need it to do
very well and is user friendly. It allows me to isolate and disseminate the
information that my organization needs to see rapidly and efficiently."
"Provides an accurate means of doing
forecasts and tracking to evaluate when we need to move our assets and take
precautionary measures."
"Your product provides the speed,
functionality, and professional output we need to quickly brief the
commander"
"The new layout, automated retrieval and
email are outstanding. We also used the automatic summary report generator for
the first time this year and find it an excellent tool for giving the basics to
EOC staffers during an event."
"... along with ONLINE, makes tracking and
plotting and analyzing tropical systems obscenely easy and accurate."
"HURRTRAK gave me one stop shopping for
climo, plotting, and decision arcs. I am very impressed with this program"
"Very visual and dynamic system for
briefings and analysis. The system provides good information and easily
accessible."
"The new enhancements to the program were
great. Email alerts, automation & integrated HURRTRAK online were
useful"
"The program provides a very comprehensive
capability to display and, to a lesser extent, analyze the current, predicted
and implied effects of hurricanes based on the data provided by the National
Hurricane Center. Numerous state and local decision makers, media
representatives and visitors from outside the agency have indicated how
impressed they were with the graphical and analytical capabilities provided by
the program"
"Program runs like it was advertised--many
good reviews from my decision makers on it's content and design"
"We used HURRTRAK for the first time this
week with Hurricane Floyd. We could not be happier with the results. Our City
was better prepared than the County's Emergency Preparedness Division, and
better informed, thanks to this program."
HURRTRAK has been widely recognized as the
premier hurricane tracking package in most
Government circles. George has been tireless in
his efforts to improve both the quality and
usefulness of his wide suite of excellent
analytical products, including StormInfo. HURRTRAK
has become an integral component of the monitoring
mechanism, for tracking tropical storms, here at
the Department of Homeland Security.
Sometime when it’s before 5:45 AM or after 11 PM I
wonder if anyone notices that Risk Management is
making an effort to inform those in management of
the forecast tropical weather conditions so they
can plan and act rather than react. It’s e-mails
like this that makes the efforts all worth while.
The VP that sent this e-mail manages operations
that process over 300,000 automobiles a year.
Thanks to Hurrtrak we have made a difference.
Referenced email... "You
guys are doing just a marvelous job of keeping us
informed on these storms and their potential
impact on us. Thanks to your continual updates I
have been able to make operational decisions that
I otherwise would not have been able to. I really
appreciate your talking with me at my home last
night, when I know you had a million other things
to do. Thank you so much for your support,
it’s at times like this we come to really
appreciate what you guys do for us!"
